Cancellation policy

Cancellation Policy

All our items in our store are offered to you as a subscription. This cancellation policy lays out how you can change or cancel this kind of purchases.

Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Some of our products may require more than 1 repeat purchase before a cancellation is allowed. Your statutory consumer rights are not affected and you can still cancel the product subscription after the minimum purchase period, you can still return the product within such period or still pause payments/orders or skip the next order within such period or beyond.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there and on your Glossential Plus account if you have registered.

See our Refund policy for more details on returns and refunds.

Last Updated: 15/06/2026